h365 Terms & Conditions — Know Before You Play

01 General Terms & Conditions

These Terms & Conditions constitute a legal agreement between the h365 platform and its users. They apply automatically whenever you access our services through the h365 website, mobile app, or any other channel.

H365 is an internationally licensed online gaming operator. We offer cricket betting, football betting, Live Casino, slot games, bingo, and a wide range of other gaming services. These Terms & Conditions apply to the use of all such services.

H365 reserves the right to amend these Terms & Conditions at any time. Changes will be announced on the website and will take effect from the date of publication.

02 Account & Registration

To register with h365, you must provide accurate and up-to-date information. Accounts created with false information will be terminated and any funds held may be forfeited.

• Only one per person one account permitted. Creating multiple accounts is strictly prohibited.
• Your account password and login credentials must be kept strictly confidential. You must not allow anyone else to access or use your account.
• If you suspect unauthorised access to your account, please notify the h365 support team immediately.
• The mobile number or email address provided during registration must be active and belong to you.
• Before your first withdrawal KYC (Know Your Customer) Verification must be completed. This may require a copy of your national ID or passport.

03 Age & Eligibility

H365's services are available only to For adults aged 18 and above. Minors are strictly prohibited from registering or using the platform.

At the time of registration, you must confirm that you:

• At least 18 years of age.
• Online gaming is legally permitted in your country of residence.
• Not currently self-excluded from any gaming platform.
• You are managing your account with your own funds.

04 Deposits & Payments

To deposit on h365, you must use an approved payment method such as Mobile Banking, Nagad, or Rocket. Deposits are generally credited to your account instantly.

• Only use payment accounts registered in your own name. Deposits from third-party accounts are not accepted.
• A minimum deposit amount may apply and is subject to change from time to time.
• There are no hidden charges on deposits, though your payment provider may apply their own fees.
• Your account balance may only be used for gaming purposes.
• H365 reserves the right to place a hold on any suspicious payments.

05 Withdrawal Policy

To withdraw winnings from h365, your account verification (KYC) must be completed. For verified accounts, withdrawals are typically 15 to 30 minutes within processing.

• Withdrawals must be made using the same method used for the original deposit.
• Wagering requirements must be met before any bonus balance can be withdrawn.
• A minimum withdrawal amount applies. Requests below this threshold will be declined.
• If money laundering is suspected, h365 may place a hold on withdrawals and conduct an investigation.
• H365 may set daily or weekly withdrawal limits at specified intervals.

06 Bonus Terms

H365 offers a variety of bonus types — welcome bonuses, reload bonuses, cashback, free spins, and more. Each bonus comes with its own terms and conditions.

• Wagering Requirement: To withdraw bonus funds, you must wager a specified multiple (e.g., 30x) of the bonus amount.
• Validity: Every bonus has an expiry date. Any unused bonus will be forfeited once it expires.
• Game Restrictions: Some bonuses are valid for specific games only. Please refer to the bonus offers page for full details.
• Attempting to claim the same bonus more than once may result in account termination.
• H365 reserves the right to modify or cancel any bonus offer at any time.

07 Betting Rules

H365 has a set of fundamental betting rules that all members must follow. These rules are in place to ensure fairness and transparency across all games.

• Once a bet is confirmed, it cannot be changed or cancelled.
• If incorrect odds are displayed due to a technical error, h365 reserves the right to void the affected bet.
• H365 is not responsible for any bets missed due to connection issues during live betting.
• Accounts suspected of match-fixing or betting based on insider information will be investigated.
• Maximum bet amounts may vary by game and category.

08 Prohibited Activities

The following activities are strictly prohibited on the h365 platform and will result in serious action if violated:

• Multiple Accounts: Creating and operating multiple accounts under the same identity.
• Bonus Abuse: Systematically using multiple accounts or identities to circumvent bonus terms.
• Fraud: Any form of payment fraud or chargeback manipulation.
• Use of Software: Using automated bots, scripts, or third-party software to gain an unfair advantage.
• Collusive Cheating: Attempting to manipulate game outcomes through collusion with other players.
• Underage Access: Allowing anyone under 18 to use your account.

09 Account Closure & Suspension

H365 reserves the right to temporarily or permanently close an account under the following circumstances:

• Violation of any provision of these Terms & Conditions.
• Failure to pass KYC verification or providing false information.
• Suspicious payment activity or suspected money laundering.
• Direction from legal authorities.

You may close your account at any time by contacting the h365 support team.

10 Responsible Gaming

H365 believes gaming is for entertainment, not addiction. The mental and financial wellbeing of our members is our highest priority.

• Deposit Limit: You can set daily, weekly, or monthly deposit limits.
• Loss Limit: You can set a maximum loss limit for any given period.
• Session Time Limit: Set a daily limit on how long you spend playing.
• Cooling-Off Period: You can take a break ranging from 24 hours up to 6 weeks.
• Self-Exclusion: You can self-exclude from gaming for a minimum of 6 months or permanently.

If you notice any signs of problem gambling, please contact h365 support immediately or visit the Responsible Gaming page .

11 Terms & Conditions Update

H365 may update these Terms & Conditions at any time. Any changes will be posted as a notice on the website and may also be communicated to your registered email address.

Continued use of the platform after any changes will be considered acceptance of the updated terms. We recommend checking this page regularly.

12 Dispute Resolution

Should any dispute arise between h365 and a member, we will first attempt to resolve it through direct discussion. Please contact our support team and describe the issue in detail.

• In the event of a betting dispute, the decision of h365 shall be final.
• Payment disputes are typically resolved within 5–7 business days.
• In the event of a legal dispute, the laws of h365's licensing jurisdiction shall apply.

For any complaints or disputes, please contact our support team. We are committed to providing a prompt and fair resolution.